Guided route 2

I may have shared money, personal details or account access

Act first, then work through four levels of exposure from a reply to information or money shared.

How to use this route

Take any urgent action shown before reading. Then start at step 1 and continue in order so that no earlier contact, link, disclosure or payment is missed.

Route 2 · 4 guides

Read these guides in order

Begin with step 1. Every guide repeats this route, shows your position and provides explicit previous and next controls.

  1. 01

    Step 1 of 4 · Review the contact

    I replied to a scam message — what happens next?

    Start with what a reply may have confirmed or revealed.
    Start this route
  2. 02

    Step 2 of 4 · Review links, files and access

    I clicked a scam link — what should I do now?

    Check the furthest action taken after a link was opened.
    Open this guide
  3. 03

    Step 3 of 4 · Protect information and accounts

    I shared personal or bank information — what should I do?

    Match each item shared to the account, identity or payment risk it creates.
    Open this guide
  4. 04

    Step 4 of 4 · Protect money and seek recovery

    How can I reverse a bank transfer sent to a scammer?

    Finish with urgent bank action, recovery and reimbursement routes.
    Open this guide